Counselling and psychotherapy are changing. Even before the start of the Coronavirus pandemic, increasing numbers of people were looking for emotional and psychological support via the internet. From the start of the first lockdown, however, almost all therapists switched to offering sessions exclusively online. While many people are now gladly returning to face-to-face contact, the pandemic has demonstrated that online counselling is a highly effective form of support, which can be conducted on a number of different platforms.
- Web-based video: Video sessions are conducted in the same way as face-to-face sessions. I use Zoom and WhatsApp video.
- Instant Messaging (IM): Sessions last the same amount of time as video calls, but are conducted via text chat, also on Zoom.
- E-mail: Each “session” takes the form of a written e-mail from you, which I will then respond to during the arranged time slot. To ensure the highest possible level of online security, I will ask you to open a free account with Protonmail, an end-to-end encrypted web-based e-mail service, which we will use for our sessions.
- Telephone: Clients who wish to conduct their sessions by telephone are free to do so. It goes without saying that telephone calls are not encrypted.